Resources for Students
Dear Students,
In response to questions from Dean Schaffzin’s Town Hall Meeting yesterday, please see below for a list of resources the University of Memphis has made available to students in need. If you have specific concerns or need other assistance, please email me to set up an appointment.
Thanks,
Dean Aden
Counseling & Health Services
Counseling Center: The Counseling Center is available for phone consultation and has an appointment schedule for students. Please call 901.678.2068 to speak to a counselor. Our hours are 8 a.m.-4:30 p.m. If you have a crisis or emergency after 4:30 p.m., please call 901.678.HELP (4357). Please check the Counseling Center website for our virtual teletherapy appointments which will be available beginning Monday, March 23.
Other Counseling Services: Additional counseling services are available through TLAP and the Psychological Services Center. You can find additional information here.
Health Center: The Health Center is on an appointment-only schedule for patients. Please go to My Patient Portal located on the Health Center website or call our office at 901.678.2287 to make an appointment. Appointments are available from 8 a.m.-3:30 p.m.
If you are exhibiting symptoms of the coronavirus including a fever, cough or difficulty breathing or have had contact with a confirmed or suspected case of coronavirus, phone consultations are required.
Our staff is currently implementing a virtual health platform which will be available beginning Monday, March 23.
Student Support
Food Insecurity: Efforts to address student food insecurity will also continue via the Tiger Pantry:
- Students can visit memphis.edu/tigerpantry to sign up for a bag pickup time. This replaces the former choice pantry model, to reduce the health risk. Bag pickups are limited to a few hours a day and will take place in the University Center Atrium.
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- **Any students with specific dietary needs/restrictions can let us know, and we will pack a bag specifically for them.
- Tiger Meal Swipes program is also available. This program provides five free swipes to the Tiger Den facility to get a meal. Learn more about Tiger Meal Swipes >
- Dining hours of operation are on a weekly basis and will be adjusted based on need. View current dining options and hours >
Student Assistance: The University Office of the Dean of Students is available to provide you with guidance and resources to support your continued academic pursuits. To efficiently address your needs, we will provide service and support through our Dean of Students Student Support Assistance Request form.
- By providing us information about your situation, we can match you with a Student Outreach and Support Case Manager who can help identify resources for your specific needs.
- Meetings will be conducted over the telephone or through a digital platform.
For up-to-date information from the University of Memphis regarding COVID-19 and to explore additional questions about the University’s response to COVID-19, please see memphis.edu/coronavirusupdates. For other questions, please contact the Office of the Dean of Students at 901.678.2187 or deanofstudents@memphis.edu.

